Unexpected poolside flooding

The hotel’s location near shopping and dining was perfect for our family getaway. We appreciated the spacious room, complete with a fridge and microwave for our convenience.

However, we encountered major issues with flooding in the hallways due to heavy rain. The staff seemed indifferent, and it made us uncomfortable about our safety during our stay.

The conveniently spacious room allowed us to enjoy family meals with the fridge and microwave. It was great to be just a short walk to various sporting venues, enhancing our overall experience.

Consider requesting maintenance for any loose fixtures before your stay, as they are quick to resolve issues.

Perfect for anyone who needs to recharge

The breakfast bar was a revelation far beyond my expectations it was like a gourmet experience. My room was huuuge and felt like a palace the bed was so comfortable I kept saying to myself I need one of these back home.

It wasn’t inexpensive but worth the experience overall.

The Holiday Inn Express provided an outstanding stay with very clean rooms and a friendly staff that was always available to assist with my needs. The breakfast bar was impressive, featuring a variety of fresh options that perfectly fueled my busy workdays. Additionally, the location was convenient, offering easy access to local dining and nightlife, which was a bonus after a long day of meetings.

Just a good pick for an overnight stay in Frisco with definitely value for money. The omelet, eggs, and sausage at breakfast were fine. A tip for future travelers, be prepared for tight spacing between the beds.

The location is close to the Toyota Stadium, making it ideal for tournament trips. The charming decor created cozy spaces that felt welcoming, which can bring some comfort amidst a hectic schedule.

During my stay, I encountered several issues starting with billing discrepancies that impacted my finances. The accessibility of the rooms left me wanting, as the promised suite I booked was not provided, resulting in a very cramped situation for my family. There were also some unsettling maintenance issues. on rainy days, water leaked inside from seemingly secure areas, causing safety concerns. Lastly, provided laundry services were not as timely as expected, which added to the overall hassle of my stay.

decent stay but some areas need improvement

The front desk staff were truly friendly, creating a welcoming atmosphere. Housekeeping did a commendable job keeping our room clean and tidy throughout our four-night stay. The breakfast options were decent each morning, and I appreciated the variety offered. The inviting decor featured cozy, thoughtful touches that made the room feel comfortable and accessible for my family.

However, the seating options in common areas were limited, which made it difficult to find a comfortable spot to relax after a long day.

We greatly enjoyed our stay, especially the proximity to Toyota Stadium, where we caught an exciting FC Dallas game. The staff were friendly, and the breakfast options were a hit with the kids. Having a comfy suite made our time easier with three small children.

My kids wished the hotel provided more family-friendly amenities and room configurations for larger groups.

The decor was charming, featuring cozy spaces and thoughtful touches that made it feel like home. The room's layout was easy to navigate, perfect for seniors seeking comfort and accessibility during their stay.

More seating options in common areas would help.